First let me apologize to anyone who has been waiting for a return email from me from either yesterday (Valentine’s Day) or today. I actually took these 2 days off, but for some reason, my “Vacation Response” isn’t working in my Yahoo mail, so if you emailed me, you didn’t get an automated return alerting you that I’m actually off work—sorry!! If I don’t get to you later today or tonight, I will certainly get in touch with you tomorrow (Thursday).
Next, I want to let everyone know that I’ve now added direct ordering for the new Tim Holtz Distress Markers for customers within the USA only. You can now order them directly by using the PayPal ADD TO CART button located on my MARKERS webpage in the Tim Holtz Distress Markers section, which is located about 1/3 of the way down the page!! For those of you who have already placed a pre-order with me for this full 37-piece set of Distress Markers and who have NOT yet received an invoice from me can go ahead and use the ADD TO CART PayPal button, rather than waiting for me to send an invoice!!
For ALL items with ADD TO CART PayPal buttons, please rest assured that any pre-orders and all the subsequent orders will be filled in the exact same order in which they were FIRST received by me—meaning that, if for example you emailed me to place your order 2 weeks ago and you still haven’t received an invoice from me yet, you will still keep your EXACT place in line from 2 weeks ago when you use the ADD TO CART buttons. I keep all emailed pre-orders in a special folder, they are arranged in that folder by the date received, that is how I have ALWAYS filled my orders and that is how I will continue to fill them. Once all those initial emailed pre-orders are filled, then I process subsequent orders by the time frame they are done in PayPal by using the ADD TO CART Buttons, or by the time-stamp that their emails come into me for those customers who either can’t use the ADD TO CART buttons because they are International, or for customers who are placing/combining orders for multiple products.
International customers can NOT use the ADD TO CART buttons!!! Please don’t try, because if you do, it will not bill ANY shipping, so then I will have to send you a separate invoice just for shipping, which means you’ll end up with 2 separate transactions in PayPal—which makes no sense!!
For International ordering, please email me at firstname.lastname@example.org and include the list of products that you want and include the following:
- The email address that your PayPal account is linked to.
- Your PayPal email address
- Your shipping address, including City, State / Province, Country and your postal code.
- A Contact phone # to reach you for questions: Please include your Contact # including any special area codes and please also include your International Dialing Country Code, just in the remote case I might need to call you for a quick question!!
- I am also available to video chat with both International and U.S.A. customers for order help, or other questions. Please see my CONTACT ME page for details on how to reach me through my video chat service!!
Please know that whether you place any of your your orders now or in the future with me using the ADD TO CART PayPal Buttons or if you email your orders to me, I will ALWAYS make sure you ONLY pay the amount for shipping that I end up paying for your shipping label(s). For every order I receive, whether it comes through PayPal from the ADD TO CART Buttons, or it comes directly to me in an email request, whenever I get ready to pack each order, I fuss around with the package, weighing and checking different methods of shipping until I find the best way and the best price to ship that package. And if for some reason the shipping program within PayPal (through the ADD TO CART buttons) billed you an amount for shipping that ends up to be more than what I pay for your shipping label(s) when I send out your order(s), I always automatically go into PayPal and immediately refund the difference between the amount that was billed through PayPal and the amount that I end up paying for your shipping label. Those type of refunds show up immediately in a customer’s PayPal account. So my customers will never end up being over-billed for shipping with me. In fact, because I am always willing do extra things to help reduce the weight of the shipment, such as removing outer plastic clamshell packaging, etc., many customers end up saving a good deal of money when shipping with me.
As always, for any questions, see all the options on how to reach me on my Contact me webpage!!
Thank you for your business!!!